Privacy Policy

Luminous Brows and Beauty takes data protection very seriously.

We will always be upfront about what we do with the data we collect when you share your information via our enquiry contact form or waiver form. Luminous Brows and Beauty will never exchange or sell your information to another organisation for their own purposes. We want to reassure you that you’re always in control of how we use your personal information.

We only collect and hold information that is relevant to your relationship with us. This includes:
• Contact details (full name, date of birth, email address, phone number, street address)
• Record of correspondence and the services you are interested in
• Record of your booking, location and services provided
• Billing and payment information

We will always be upfront about what we do with the data we collect when you share your information via our enquiry contact form or waiver form. Luminous Brows and Beauty will never exchange or sell your information to another organisation for their own purposes. We want to reassure you that you’re always in control of how we use your personal information.

Social Media

We use social media to promote our business. Individuals are free to engage with our social media posts or can choose not to see them.

Sharing and Disclosure

If required to by law we may need to disclose your details – to the police, regulatory bodies, or legal advisors. We will only do this in response to a valid request in compliance with the Australian Law.

How We Keep Your Data Safe

We ensure that there are reasonable and appropriate technical controls in place to protect your personal details. We use trusted software to hold and process your data. We store all files and data protected by password and authentication where available. We ensure our mobile devices are encrypted, and password protected.

Your Rights

You may ask us at any time to correct data you think we may have inaccurate. You may ask us to limit what we do with your data or to delete it altogether. You may request a copy of the data we hold about you. To do this email or call us (details in the ‘contact’ section).

If you have a concern about our use of your personal data, please let us know and we will try to address the problem.